Frequently Asked Questions

Appointments can be made online by clicking the Book a Treatment button at the top of any page, or by calling us at (949) 568-7544 during office hours (Tuesday–Saturday, 10am–6pm). A valid credit card is required to hold all appointments.

We ask that you reschedule or cancel at least 48 hours before your appointment. Cancellations made less than 48 hours before your appointment time will be charged a cancellation fee of $100.

To cancel or reschedule, you can do so online or by calling us at (949) 568-7544.

We offer a 10-minute grace period from your scheduled appointment time. Any arrival after 10 minutes will result in cancellation of your appointment and a $100 cancellation charge. We maintain this policy to respect all patients' scheduled appointment times.

You can cancel or reschedule online through the booking portal or by calling us at (949) 568-7544 during office hours. Please do so at least 48 hours in advance to avoid the cancellation fee.

Yes, in many cases. Botox and fillers are commonly done in the same visit. Laser and injectables may be combined depending on the specific treatments and the order of application. Dr. Mortazavi will advise at your consultation whether a combination is appropriate and safe for your skin and goals.

For most treatments, yes — particularly any filler, laser, or specialty procedure. The consultation is where Dr. Mortazavi evaluates your anatomy, reviews your history, and designs the right treatment plan for you. For straightforward returning patients booking a familiar treatment, a full consultation may not be required at every visit.

We offer Botox, Dysport, and Xeomin. All three are FDA-approved botulinum toxin products used to relax dynamic muscles and soften lines. Dr. Mortazavi selects the appropriate neurotoxin based on your anatomy, history, and treatment goals. We also offer Myobloc for patients who have developed resistance to standard botulinum toxin A products — one of the few practices in Orange County offering this.

We treat a wide range of areas with neurotoxin at Plump, including:

Most neurotoxin treatments last 3 to 4 months for facial areas. Masseter Botox typically lasts 4 to 6 months. TrapTox and body applications may last 3 to 5 months. With regular treatment, some patients find results last longer over time as the muscle activity decreases. Results and duration vary by individual.

Myobloc is a botulinum toxin type B product — a different formulation than Botox, Dysport, and Xeomin, which are all type A. It is specifically indicated for patients who have developed resistance or immunity to type A neurotoxins and no longer respond to standard Botox treatment. Plump is one of the few practices in Orange County offering Myobloc as a primary treatment option for Botox-resistant patients.

There is no significant downtime. Most patients return to normal activities immediately. Small bumps at injection sites resolve within 20 to 30 minutes. Avoid lying down for 4 hours after treatment, avoid strenuous exercise for 24 hours, and avoid rubbing the treated area. Results are visible within 3 to 7 days and full effect at 2 weeks.

Unit counts vary by area, muscle strength, and desired effect. Dr. Mortazavi determines the appropriate dosing at your consultation based on your facial anatomy and goals. He will never under-dose to cut costs or over-dose to create an unnatural result — the goal is always balanced, natural-looking treatment.

We use FDA-approved hyaluronic acid (HA) fillers from the Juvederm and Restylane family lines, as well as Sculptra (poly-L-lactic acid biostimulator), Radiesse (calcium hydroxylapatite), and Kybella (deoxycholic acid for fat reduction). The appropriate product is selected based on the treatment area, your anatomy, and your goals. All products are sourced from US-licensed pharmacies — never compounded or substituted.

Sculptra is a biostimulator, not a traditional filler. Rather than adding volume directly, it stimulates your body's own collagen production over time. Results develop gradually over 3 to 6 months and can last up to 2 years. It is ideal for patients who want natural, progressive improvement rather than immediate volume. It is used for the face, neck, hands, and body. Multiple sessions are typically needed.

Yes — hyaluronic acid fillers (Juvederm, Restylane) can be dissolved with hyaluronidase enzyme. This is one reason HA filler is the preferred choice for most areas. Plump offers ultrasound-guided filler dissolving, which is the safest and most precise method — using live ultrasound imaging to locate the filler and deliver dissolving enzyme accurately. Radiesse and Sculptra are not dissolvable — this is disclosed before any treatment with these products.

Ultrasound-guided filler dissolving uses live ultrasound imaging to locate existing filler deposits beneath the skin and deliver hyaluronidase enzyme precisely to where it is needed. This is the safest method for dissolving filler — particularly in high-risk areas like the under-eye, nose, and lips where blind injection of dissolving enzyme carries vascular risk. Plump is one of the few practices in Orange County offering ultrasound guidance for this procedure. It is available for filler placed at other practices as well.

Duration varies by product and area. Lip filler typically lasts 6 to 9 months. Cheek and jawline filler 9 to 18 months. Under-eye filler 12 to 18 months. Sculptra results develop over 3 to 6 months and can last up to 2 years. Individual metabolism, lifestyle, and treatment area all affect duration.

CO2 laser resurfacing typically involves 5 to 10 days of social downtime — redness, peeling, and sensitivity are expected during the healing phase. Most patients are comfortable returning to normal activity within 7 to 10 days, though redness may persist for several weeks as the skin fully heals. Results continue to improve over 3 to 6 months as collagen remodeling completes. Exact downtime varies by treatment depth and individual healing.

Not all lasers are safe for all skin types. CO2 and full erbium laser resurfacing are generally limited to Fitzpatrick skin types I through III (lighter skin) due to risk of pigmentation changes. FraX fractional erbium is safe for all skin types including darker tones. Nd:YAG laser is the appropriate choice for vascular and pigment concerns in darker skin. IPL is generally limited to lighter skin types. Dr. Mortazavi performs a full skin type assessment before recommending any laser treatment.

Subcision is a minimally invasive procedure for depressed (pitted) acne scars. A small needle or cannula is inserted beneath the scar and used to break up the fibrous tethering that pulls the scar downward into the skin. Releasing these attachments allows the scar surface to rise toward the skin's natural level. At Plump, subcision is performed using a cannula technique for precision and reduced bruising. It is often combined with laser resurfacing and Sculptra for comprehensive scar treatment.

PiXel8 is a radiofrequency microneedling device that delivers RF energy through tiny needles into the deeper layers of the skin, stimulating collagen and elastin production. It is effective for skin tightening, texture improvement, pore refinement, and early laxity. It is safe for all skin types and involves 1 to 3 days of redness and mild swelling. Results develop progressively over 3 to 6 months.

Plump uses Tirzepatide only — not semaglutide. All programs are physician-directed by Dr. Mortazavi with ongoing monitoring and plan adjustment.

Tirzepatide is a dual GLP-1/GIP receptor agonist — it acts on two hormonal pathways rather than one, which clinical data has shown produces greater average weight loss than semaglutide alone. Dr. Mortazavi has made a deliberate clinical decision to offer Tirzepatide as the primary GLP-1 program at Plump based on the evidence and patient outcomes.

The 90-day GLP-1 microdosing program is a physician-directed protocol using sub-therapeutic doses of GLP-1 medication for patients who want the metabolic and appetite-regulating benefits without the full weight-loss dosing side effect profile. It is appropriate for patients focused on weight maintenance, metabolic optimization, or those who have experienced side effects at standard doses. The full 90-day program is $750.

Yes. Rapid weight loss from GLP-1 medications can cause significant facial volume loss — commonly called "Ozempic face." Plump offers an Ultrasound Facial Volume Loss Assessment specifically for GLP-1 patients ($350) to map volume loss before it becomes visually significant and plan a proactive restoration strategy using Sculptra, fillers, or biostimulators. This is a unique offering at Plump given the combination of GLP-1 prescribing and aesthetic expertise in the same practice.

Yes. Hair restoration is offered through Newport Beach Hairline Restoration — a specialized division of Plump Medical Spa operating from the same location at 4667 MacArthur Blvd, Suite 310. The full hair restoration practice is detailed at hairlinerestoration.studio.

Eyebrow transplant is one of the most technically demanding procedures in aesthetic medicine and one of the least commonly performed well in Orange County. The angle at which each graft must be placed — extremely shallow, following the precise direction of natural brow hair growth across different zones — requires careful planning and a physician-directed surgical team experienced with this specific procedure. Dr. Mortazavi designs every eyebrow case personally and directs the full surgical process from consultation through recovery.

Yes. FUE (Follicular Unit Extraction) leaves no linear scar — only tiny micro-dots at individual extraction sites that heal nearly invisibly. There is no scalpel incision, no stitches, and no strip removal. NeoGraft-assisted FUE is used for all hair restoration procedures at Newport Beach Hairline Restoration.

Transplanted hairs shed at 2 to 4 weeks after the procedure — this is completely normal. New growth begins at 3 to 4 months. Significant visible improvement at 6 months. Full results at 9 to 12 months. Results are permanent.

Pricing for all treatments is listed on each individual treatment page and in our online shop. Each treatment page has a pricing section with specific costs. You can also view the full treatment list with pricing in the shop. We believe in transparent, upfront pricing — no hidden fees or surprise charges at checkout.

Yes. We offer financing through two partners — both are available for qualified applicants and allow you to split the cost of treatment into monthly payments.

A valid credit card is required on file to hold any appointment. Payment in full is due at the time of service. We do not require an upfront deposit for most treatments, but the card on file will be charged the $100 cancellation fee if you cancel within 48 hours or arrive more than 10 minutes late.

Yes. Ask about our loyalty and pre-purchase options at your consultation or appointment. Pre-purchasing treatment packages is available through the online shop for select treatments. Details on current programs are available by calling us at (949) 568-7544.

Botox, Dysport, and Xeomin start at $250 and are priced per area or per unit depending on the treatment. Specific pricing is listed on each neurotoxin treatment page. Masseter Botox is $550. TrapTox is $1,200. Myobloc starts at $500. All pricing is transparent and listed upfront.

Dermal fillers are $799 per syringe for most areas including lips (full), cheeks, jawline, chin, and under-eye. Lip filler (half syringe) starts at $575. Facial balancing (3-syringe plan) is $1,800. SkinVive is $499. Sculptra is $900 per vial. Full pricing is listed on each treatment page.